Hotel PLANET OASIS - Policies

 Check-In: 13:00 (1 PM)  We offer Early Check-In free of charge upon availability.
 Check-Out: 12:00 (noon)  We offer Late Check-Out till 16:00 (4 PM) free of charge upon availability.
 For Late Check-Out after 16:00
(4 PM) we charge 5 USD/EUR per person, after 20:00 we charge 50% room rate, after 24:00 is another night.
 Payment:   
 Visa or Master Cards, Cash EGP, EUR, USD
 Taxes & Fees:  All Taxes are included in the room prices.
 Child Policy:  One child 11,99 years old stay free with one paying adult / guardian.
 Two children 11,99 years old stay free with two paying adult / guardian
 Pet Policy:  Small Pets allowed, unless they can be dangerous or unpleasant for other customers.
 Cancellation Policy:

 Cancellations must be made by 16:00 (4 PM) local hotel time 48 hours prior to arrival. In this case we can keep deposit for future reservation, or we can refund deposit (usually we cut 5 USD administration and bank fee.
 Cancellation less then 48 hours prior to arrival or no show, ten cancellation fee is 30% or 1 night.

 Group reservation:
 4 rooms or more - deposit 30% required
 Group Cancellation:
 30 days before arrival or less - cancellation fee 30%
 14 days before arrival or less - cancellation fee 40%
 07 days before arrival or less - cancellation fee 50%
 02 days before arrival or no show - cancellation fee 60%