Hotel PLANET OASIS - Policies

 Check-In: 13:00 (1 PM)  We offer Early Check-In from 8 AM free of charge upon availability or Garderobe with Shower.
   Early Check-In between 4 AM - 8:00 AM we charge 6 USD/5 EUR per person. Check-in before 5:00 AM  - should be booked as first night.
 Check-Out: 12:00 (noon)  We offer Late Check-Out till 16:00 (4 PM) free of charge upon availability or Garderbe with Shower.
   Late Check-Out  after 16:00 (4 PM) we charge 6 USD/5 EUR per person, after 20:00 (8 PM) we charge 50% room rate, after 24:00 is another night.
 Payment:   
 Visa or Master Cards, Cash EGP, EUR, USD
 Deposit:  For all reservation we require deposit 30%. Can be paid within Egypt to EGP or EUR account or Vodafone Cash. In Europe can be paid to our EUR Account in Europe.
In some cases we can accept just to present your air-tickets.
 Taxes & Fees:  All Taxes are included in the room prices.
 Child Policy:  One child 11,99 years old stay free with one adult / guardian paying as Single Room.
 Two children 11,99 years old stay free with one adult / guardian paying as SIngle Room.
 One or Two children 11,99 years old stay free with two adults / guardians paying as Double Room.
 For children we offer Baby Cot or standard single bed.
 Pet Policy:  Small Pets allowed, unless they can be dangerous or unpleasant for other customers.
 Cancellation Policy:

 Free Cancellations must be made by 16:00 (4 PM) local hotel time 48 hours prior to arrival. In this case we can keep deposit for future reservation, or we can refund deposit (usually we cut 5 USD administration and bank fee.
 Cancellation less then 48 hours prior to arrival or no show, ten cancellation fee is 30% or 1 night.

 Group reservation:
 4 rooms or more - deposit 30% required
 Group Cancellation:
 30 days before arrival or less - cancellation fee 30%
 14 days before arrival or less - cancellation fee 40%
 07 days before arrival or less - cancellation fee 50%
 02 days before arrival or no show - cancellation fee 60%